Uber, branded as one of the most reliable cabbie services across the World, you could ensure that you maximize your returns out of your relationship with them.
Although the company is prompt in its services, it couldn’t hurt to ensure you do your part so you don’t have a disappointing experience.
Here are tips to get the best out of each ride:
Refer Uber to your friends: Uber offers you credits to use for a ride, should you introduce someone new to their service.
The job is quite easy to do if you have friends and acquaintances who haven’t used Uber, but with their services gaining increasing popularity each day, you’ll hardly find too many that haven’t sampled them.
To get free Uber credits, simply share your referral link with them so they can sign-up through you. You should receive a credit of anything between $20-$30 to use.
Hail ahead of time: Yes, you are always assigned a cab that’s closest to your point of booking so the cabby can get to you immediately. But why wait for the last minute?
Booking an Uber a little before time will ensure you are not delayed. Another proactive step you can take is to ring your designated driver as soon as you’ve been assigned a cab. This will help ensure that your cab driver knows exactly where you are to be picked up from
Choose the same cabby: It’s not uncommon for a number of folk to take an Uber to work. If you ride on an Uber every morning, it’s only natural for you to want the same driver every morning.
When you have found a cabby you are comfortable with, you could enquire to see if he would want to begin his day by driving you to work. Should he agree, he could be stationed nearest to your home prior to your booking so you know he will be designated with your fare
Tip the cabby: Most service providers including Uber will probably prohibit you from tipping the driver. Even when offered, you may see a driver refusing to accept your tip.
This does not mean that you can’t just leave it on the seat before you step out of the cab. Tipping the cabby will let him/ her know that you were satisfied with your journey.
Voice your unhappiness: If you seem to have had an unpleasant experience during your ride on an Uber, you can always write to their care center or for that matter place a call, and tell them all about it.
A bumpy ride, a rude driver or delays in your journey; all count towards your dissatisfaction. If Uber should find that your grievance is truly genuine, you will be awarded Uber credits in lieu of your complaint.
Maintain a positive rating: If you do not already know this, now’s the time! Just like you are allowed to rate your cabby for your journey, the cabby also rates his passengers.
When a cabby is rated poorly by a particular user, the system tries to ensure that that particular cabby is not assigned to the same user again. Similarly, when you have a poor rating chart as a passenger, it will take that much longer for a cabby to pick you and accept your fare when you’re making a booking.
Track your rating: As mentioned earlier, each passenger receives a rating from the cabbies they ride with. Your passenger rating may affect booking times, where a severely low rating may be the cause of you being thrown out of the system altogether. To view your passenger rating, simply visit the ‘Account’ tab under the ‘Help’ section on your Uber app. Your ratings will be displayed on the screen, but you will not know which cabby rated you and how
To view your passenger rating, simply visit the ‘Account’ tab under the ‘Help’ section on your Uber app. Your ratings will be displayed on the screen, but you will not know which cabby rated you and how